Real people who know alcohol retail — not a ticket black hole. Whether you're setting up, migrating, or mid-rush, here's how to reach us and get answers fast.
Questions, issues, or anything urgent — reach the team directly and we'll get back quickly.
support@foolproofpos.com →Step-by-step walkthroughs for everyday tasks — taking a sale, managing bundles, and more.
Browse the guides →Thinking about switching or want a walkthrough on your own catalog? Book a live demo.
Book a demo →We import your catalog, inventory, and history at onboarding — a one-time migration. Once we cut over, FoolProof is your sole system of record and you're no longer dependent on the old system. Reach out and we'll scope your migration.
Yes. Cash sales keep ringing offline and upload automatically when you're back online, and the app caches your catalog so the register still loads. Card processing and online orders resume as soon as the connection returns.
Yes. You define your own roles with per-page permissions and sensitive-action controls (refunds, price edits, employee management), then assign staff to one or more of your stores. Employees clock in by PIN.
Age verification, delivery eligibility, quantity limits, and staff controls are built into checkout in-store and online. See the Compliance page for details.
Yes — your online storefront runs on the same live catalog as your register, with pickup and local delivery on your rules. Orders land in the same queue as the counter.
Book a demo and we'll walk the app on your own data, scope a migration, and get your store set up. Prefer to write first? Use the contact form or email support@foolproofpos.com.
Tell us what's going on and we'll help you sort it out.